All solutions
Logistics & Field Service

Confirm the delivery before the truck rolls.

Delivery windows, failed-delivery recovery and technician scheduling at fleet scale.

Live call00:00Logistics · sample call
Agent

Hello, calling from Bluedart about your delivery tomorrow between 10am and 1pm.

Transcribing · scoring · booking

A real logistics call flow

−41%

failed deliveries

Windows confirmed the day before, at scale.

1,000s

of calls a day

Parallel calling across the whole route plan.

+25%

first-time fix

Technician visits confirmed and prepared for.

The problem

What it costs today.

A failed delivery costs the whole trip. Confirming the window beforehand is a five-minute call nobody has time to make across a thousand drops.

  • Failed deliveries are re-run at full cost
  • Customers are not home because nobody confirmed
  • Rescheduling means a human calling every recipient
  • Field technicians arrive to locked doors

What the agent does

Built for logistics.

Configured for this use case out of the box, then tuned to how your team actually works.

Delivery confirmation

Confirms the window and offers alternatives before dispatch.

Failed-delivery recovery

Calls immediately to rebook rather than defaulting to a return.

Technician scheduling

Books field visits and confirms site access requirements.

Bulk campaigns

Runs the whole route plan with concurrency limits you control.

The workflow

How the call is handled.

This is the flow itself, not an illustration of one — you assemble and edit it in the visual builder.

yesrescheduleawayTRIGGERRoute plannedACTIONConfirm windowBRANCHHome then?ACTIONLock the slotAIShift windowACTIONLeave with securityENDTMS updated
triggeraiactionbranchhumanAdapt this to your flow →
Works with what you already use
SAPShipsyGoogle SheetsCustom API+ REST API & webhooks

Questions

The ones we get asked first.

How many calls can run at once?+

Concurrency is configurable per campaign; the constraint is your carrier’s channel limit rather than the platform.

Can it write results back to our TMS?+

Yes — outcomes are pushed via webhook or the REST API as each call completes.

Other solutions

Hear it handle a logistics call.

We’ll point an agent at a real number and you talk to it yourself — no slides.

Free trial minutes · no card required · take live calls from day one