Fill the diary. Cut the no-shows.
Reminder calls, report-ready notifications and rebooking for clinics, labs and diagnostic chains.
Hello, this is Sunrise Diagnostics calling about your blood test tomorrow at 9am.
A real healthcare call flow
−38%
no-show rate
Confirmation calls the day before, in the patient’s language.
3×
slots refilled
Cancellations trigger an immediate call down the waitlist.
0 min
reception time
Reminders and report calls run without staff involvement.
The problem
What it costs today.
A no-show is a slot you can never sell again. Reminder SMS gets ignored; nobody has time to ring 60 patients a day to confirm.
- A quarter of booked slots go unfilled because nobody confirmed
- Reports are ready but patients are never told
- Rebooking a cancellation means somebody has to notice it first
- Reception is on the phone instead of with the patient in front of them
What the agent does
Built for healthcare.
Configured for this use case out of the box, then tuned to how your team actually works.
Appointment reminders
Confirms, reschedules or cancels on the call — and updates the diary.
Waitlist backfill
A cancellation triggers calls down the list until the slot is taken.
Report-ready calls
Tells the patient their report is ready and offers to book the review.
Multilingual
Switches language mid-call when the patient does.
The workflow
How the call is handled.
This is the flow itself, not an illustration of one — you assemble and edit it in the visual builder.
Questions
The ones we get asked first.
Will patients realise it is not a person?+
The agent introduces itself as an assistant when asked, and the voice is natural enough that most calls complete without the question coming up. You control the disclosure wording.
Can it handle regional languages?+
Yes — agents can be configured per language and switch mid-call when the caller does. Hindi and English are commonly deployed together.
Other solutions
Hear it handle a healthcare call.
We’ll point an agent at a real number and you talk to it yourself — no slides.
Free trial minutes · no card required · take live calls from day one