Book the service bay. Sell the test drive.
Service reminders, test-drive booking and post-visit follow-up across every branch.
Hello, calling from Northline Motors — your car is due for its 20,000 km service this month.
A real automotive call flow
+31%
service bookings
Proactive reminder calls before the due date.
< 5 min
enquiry response
Web and portal leads called back immediately.
2×
test drives booked
Every enquiry offered a slot on the first call.
The problem
What it costs today.
Service reminders are the most profitable calls a dealership never makes, and enquiries arrive while the sales floor is busy with walk-ins.
- Service due-dates pass with no reminder call
- Web enquiries wait until someone is free — often the next day
- Test drives are booked by whoever happens to pick up
- No follow-up after a visit, so feedback is invisible
What the agent does
Built for automotive.
Configured for this use case out of the box, then tuned to how your team actually works.
Service due reminders
Calls before the service window and books the bay.
Test-drive booking
Checks showroom availability and confirms the slot.
Post-visit follow-up
Collects feedback and flags unhappy customers for a manager.
Multi-branch routing
Sends the customer to their nearest branch automatically.
The workflow
How the call is handled.
This is the flow itself, not an illustration of one — you assemble and edit it in the visual builder.
Questions
The ones we get asked first.
Can it handle multiple branches?+
Yes — routing rules send each customer to their nearest or preferred branch, with that branch’s calendar and staff.
Does it work for used-car enquiries too?+
Yes. The same agent can qualify budget and trade-in details before handing a serious buyer to a salesperson.
Other solutions
Hear it handle a automotive call.
We’ll point an agent at a real number and you talk to it yourself — no slides.
Free trial minutes · no card required · take live calls from day one