Admissions calls, every applicant, every time.
Enquiry follow-up, counselling scheduling and fee reminders through admission season.
Hi, calling from Ashford Institute about your enquiry on the data science programme.
A real education call flow
10×
enquiry capacity
Season volume handled without seasonal hiring.
< 10 min
to first call
Every enquiry contacted while interest is fresh.
+27%
counselling attendance
Confirmed and reminded ahead of the session.
The problem
What it costs today.
Admissions is a three-month sprint where enquiry volume is ten times normal and the counselling team is the bottleneck.
- Enquiry spikes in season overwhelm the counselling team
- Applicants who go unanswered enrol somewhere else
- Document and fee follow-up is manual and repetitive
- No visibility into which applicants are genuinely interested
What the agent does
Built for education.
Configured for this use case out of the box, then tuned to how your team actually works.
Enquiry follow-up
Calls every applicant, captures course interest and eligibility.
Counselling scheduling
Books sessions into counsellor calendars and reminds beforehand.
Document chasing
Follows up on missing documents until the file is complete.
Fee reminders
Calls before deadlines with a secure payment link.
The workflow
How the call is handled.
This is the flow itself, not an illustration of one — you assemble and edit it in the visual builder.
Questions
The ones we get asked first.
Can it scale for admission season only?+
Yes — you pay for the minutes you use, so capacity scales up in season and back down afterwards with no hiring cycle.
Can it answer detailed course questions?+
Connect your prospectus to the knowledge base and the agent answers from it, rather than improvising. Anything it cannot answer is escalated.
Other solutions
Hear it handle a education call.
We’ll point an agent at a real number and you talk to it yourself — no slides.
Free trial minutes · no card required · take live calls from day one